collins, one of the senators who commissioned the report, says the administration's identification of the 2009 shut itting at fort hood, texas as workplace violence, is one reason that law enforcement agents nationwide are not properly learning who they should be on the lookout for. >> to counter the threat, to better understand its roots, and, how it may develop among certain people in our own country, we have to be willing to name the threat, to understand it, in order to counter it. >> reporter: the gao report says plainly that misinformation about the threat and dynamics of radicalization to violence can harm security by sending local stake holders in the wrong direction as unsnarm creating tension with potential community partners but there is a bright shot in the gao report. the homeland security department is noted as effectively identifying and communicating to their partners, the elements training on encountering violent extremism should cover. harris. >> harris: a month after super storm sandy, a new york city neighborhood suffered through fire and flooding. thieves struck a